Phantom Quartz Pendant

What is the price of shipping?

How long is the shipping time?

We strive to process your order as quickly as possible! Most orders are shipped within 72 hours. For purely handmade items, like braided rope products, please allow up to 7 days for crafting and preparation before shipping. Thank you for your patience as we ensure the highest quality for your purchase!

Transit times US & Canada

6-10 business days

Transit times international

UK & Europe (Germany, Austria, France, Italy, Spain, Netherlands, Poland): 3-6 business days

How can I track my order?

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

What should I do if the delivery is delayed/What if my package is lost

The last thing we want to see is that your package has been delayed. Make sure we know the status of the package. We will keep in touch with you at any time and let you know the status of the package. And explain the situation to you.

When you notice a delay at any time during the shipment process, you can take some form of action: send a replacement package in a faster way. Or, if there is a delay and you are anxious to get the package, you can contact us, and we may re-issue the package using other shipping methods according to the situation

About cancel your order

You can cancel your order, we accept order cancellations before product processing. If the order is canceled by that time, you will get a full refund.But If the product has already been shipped out, we will unfortunately be unable to cancel the order. Thank you for your understand!

If you have any other questions, feel free to  contact us directly: info@stylishkits.com

• 30 Day Return Policy
• 30 Day Satisfaction Guarantee

We make it a point that you enjoy every moment with us, whether you’re ordering a product or returning an item.

That’s why we promise to do our best to deliver amazing products and customer experience! That said, here are some things you might want to know:

Can I return or exchange an item?

• Yes! You may return or exchange an item within the first 30 days of your receipt.
• Whether it’s an incorrect size, broken product, or you just changed your mind, we’ll be glad to help you in getting a refund or replacement!

What if I just don't like my product?

That's sad, but we want to make this work. We offer a 30 day satisfaction guarantee, which means if you simply don't like your item just request a return.

How do I return an item?

If you wish to return an item, please send an email to info@stylishkits.com.

• We will get back to you with the return address in 24-48 hours.
• You can return an item as long as it is unused. Best if the packaging is unopened!
• As soon as we receive the item, we will either issue a refund or exchange the product for another one.
• For refunds, you can expect your money back 1-2 days after we receive the item.
• We pay your refund through credit card and PayPal. Credit card refunds may take 5 workdays to reflect in your bank.
• Please inform us within 30 days of delivery for all returns and exchanges. This is to minimize cases of lost packages.

Do I pay for shipping on returns?

• Yes, you need to cover shipment if you wish to return an item to us. You may ship back the item using the carrier of your choice.
• To ensure a pleasant experience, we highly advise using a tracking service when returning an item.

Can I cancel my order?

If you ordered by accident or simply changed your mind, let us know ASAP. If the order wasn't shipped yet, we will cancel it immediately and issue a full refund.

Got more questions? Please email us at info@stylishkits.com so we can help.